Reading Too Much Into This Reading Thing
(All our boneless, skinless chicken breasts are buy one, get one free. Included are regular, thin sliced, tenders, and family packs. We have small signs in front of all the boneless, and big signs on sign holders standing up in the case. A woman picks up two packages of chicken WINGS from further down the case and wants them for the buy one, get one free offer.)
Woman: “But why can’t I get these? The signs there say ‘Buy One, Get One Free’ and I want these wings!”
Me: “I’m sorry, but the offer is only on boneless, skinless chicken BREASTS, not all the chicken at this time. See? The signs over here mention everything that’s included.”
Woman: “Well, that’s ridiculous! I want my wings for free! People shouldn’t have to READ when they shop!”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?