When You Have The Standard Response Locked
Caller: “I’ve locked my keys in the trunk!”
Me: “Are the doors locked?”
Caller: “Are you serious?”
Me: “It happens enough times that it’s our standard first question to your query.”
Caller: “I think I would have checked—”
I hear the sound of a car door opening
Caller: “—the… doors…”
Me: “Congratulations. Now just pop the trunk. Have I resolved your issue to your satisfaction?”
Caller: “…”
Me: “Sir?”
Caller: *Click*
I took that as a yes.
Question of the Week
Have you ever served a bad customer who got what they deserved?