We’re Scared Of What “E” and “V” Will Be
Me: “It is B-E-V. That B as in ‘bravo’, E as in—”
Customer: “What now?”
Me: “The first letter is B as in ‘bravo’.”
Customer: “Baaayy… Aaaarrrrrrr…”
Me: “No, no, just the B.”
Customer: “But you said it was three letters.”
Me: “The first letter is B as in ‘bicycle’.”
I try to come down to examples from items used daily when the norm fails.
Customer: “Oh, you mean B like in ‘b*****d’?”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?