Uses The Key Very Sparingly
(The phone rings; I answer.)
Me: “Good morning. [Auto Shop]. This is [My Name]; how can I help you?”
Customer: “Hi. So, my wife just locked the keys in the car.”
Me: “Okay.”
Customer: “So, the problem is that she left the car running.”
Me: “Okay. How can I help you?”
Customer: “We have a spare key. Will that open the door?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
