To Speak To An Agent, Please Press Fo’
Right
| May 2, 2013
Customer: “I couldn’ get through y’awls phone thingy, cawz it din’n understand me. Why don’ it never understaaaaaaaaan me?”
Me: “I’m sorry. Sometimes it has a hard time with accents and voices.”
Customer: “Bu I ain’ got no accen!”
Me: “Ma’am, we all have accents. Mine is Bostonian. Yours is Southern. We’re both likely to confuse computers.”
Customer: “Fayer nuff.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
