Parental Guidance
(I am a cashier at an office supply chain. A man and his teenage son come up to my register. Our PIN pads are very clearly labelled with instructions.)
Me: “Hello, sir, did you find everything all right?”
Customer: “Yes, everything was fine.”
(He runs his card through.)
Me: “Oh, sorry, the machine makes you wait until the end to slide your card. It’ll be just a second.”
Customer: “Ah, okay.”
(The son points to the label on the pad that says ‘PLEASE WAIT FOR GREEN LIGHTS TO SLIDE CARD’.)
Customer: “…ah.”
Me: “All right, your total is [price]; you can go ahead and slide now.”
(He slides his card and puts it back in his wallet.)
Me: “Oh, I just need to see your card numbers for a second if it’s credit.”
Customer: “Oh, okay.”
(He hands over his card. His son points out the label that says ‘FOR CREDIT, PLEASE HAND CARD TO CASHIER’. The customer turns to his son.)
Customer: “You’re making fun of me for not reading directions, aren’t you?”
Son: “Kind of.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?