They Must Get Lost Driving To The AMC
(My aunt works at the pharmacy in a CVS, and often comes home with hilarious stories about customers or doctor offices. This one in particular I find incredibly stupid.)
Aunt: “Hello, this is [Aunt] from CVS. I need to order a refill for [Medication] for [Patient].”
Doctor’s Office: “Where are you calling from?”
Aunt: “CVS.”
Doctor’s Office: “Can you spell that?”
Aunt: “Um… C-V-S.”
Doctor’s Office: “Where? Spell it?”
Aunt: “C as in ‘cat,’ V as in ‘Victor,’ S like in ‘Sam.’”
Doctor’s Office: “Where?”
(According to her, this went on for five minutes before she finally got the medication ordered. The customer even warned her that the office was awful before she made the call.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
