The Lights Are On, But Nobody’s Answering The Phone

(Note: We have sub-managers sent by the corporate office to cover for our managers while they are out of town. I am sitting in the office with a sub-manager and a co-worker.)

Phone: *rings*

(Instead of picking up the phone, the sub-manager speaks into thin air as if he had answered it.)

Sub-manager: “Thanks for calling [our place]. This is [sub-manager]. How can I help you?”

Phone: *rings*

(This time, the sub-manager actually picks up the phone.)

Sub-manager: “Thanks for calling [our place]. This is [sub-manager]. How can I help you?”

My Co-worker & Me: *jaws agape*