The First Mistake Was Letting Him In
A customer is banging on our doors five minutes after closing.
Customer: “Let me in! I want to do a return!”
The store manager makes a cashier open up a new register.
Cashier: “Where is your receipt, sir?”
Customer: “I don’t have it.”
While the store policy is too lenient as it is, this item is a brand no one recognizes as ours.
Cashier: “Sir, I am unable to complete this return without the receipt.”
Customer: *Flipping out.* “My wife got it here! You’re just trying to rip me off!”
The cashier gets the department manager to come over. She takes one look at the item and finds the brand label.
Manager: “Sir, this label says Sears.”
Customer: “And?!”
Manager: “We’re not Sears.”
The customer wasn’t pleased about being in the wrong place!
Question of the Week
Have you ever served a bad customer who got what they deserved?
