That Training Went Right Down The Toilet
(I have recently started working at a fast food restaurant and am still being trained to do various tasks. The coffee makers for both regular and decaf use pre-measured packets of coffee.)
Manager: “Customers have been complaining that the decaf is too strong. Who made it?”
Me: “I did. I put in two packets of coffee like [Coworker] taught me to.”
Coworker: “I never told you to do that! The coffee is pre-measured. You just pour one packet into the filter.”
Me:” No, I’m pretty sure you said two…. Oh, wait, I think I’m confusing coffee with toilet cleaner.”
(They still let me work there, and I eventually got pretty good at my job!)
Question of the Week
Have you ever served a bad customer who got what they deserved?