That Might Be How Humans Work, But It’s Not How Maps Work
Client: “On the map, can we make Virginia bigger?”
Me: “You mean zoom the map in so you can see Virginia more clearly?”
Client: “No, just make Virginia bigger and leave the map the same scale.”
Me: “I’m not sure it’ll fit then.”
Client: “Trust me, it can. I have a bit of experience fitting my girth into tight spaces.”
The client was making light of his weight.
Question of the Week
Have you ever served a bad customer who got what they deserved?