Sorry For Not Knowing What You Want
I work in an electronics store. It’s a slow day, so when a customer finally comes in, I am thrilled.
Customer: “Do you have these cushions you put on your headphones?”
Me: “Unfortunately, no. We used to but have been out for a couple of weeks.”
Customer: “Well, that’s weird, because I was at [Electronics Store #2] and they looked up in their computer that [Electronics Store #3] should have it.”
Me: “Okay, maybe you should go there instead and ask them?”
The customer looks confused.
Customer: “You mean this is not [Electronics Store #3]?”
Me: “No, this is [Electronics Store #1].”
I gesture at the store logo on my shirt which is in no way shape or form the same as [Electronics Store #3]’s.
Customer: “Oh, you could have told me you were not.”
Me: *Sighing* “Have a nice day.”
Question of the Week
Have you ever served a bad customer who got what they deserved?