Someone Else Is About To Be Ticked, Too
Client: “Hey, we want to put an ad in this newspaper. Can you send me a mockup right now as fast as you possibly can?”
Me: “I’ll do my best. What size?”
Client: “Just like… a quarter page.”
Me: “Quarter of what? Page sizes vary by publication.”
Client: “Just make something, and the printer will tell you to make it bigger or smaller.”
Me: “It would save a lot of redundant work and cost if I could just do it correctly in the first place. What copy or content do you have for me to work with?”
Client: “We’re still in talks. Just send me something to look at ASAP. We are waiting at the printers. He’s really ticked at us, so I would hurry.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
