Sir, This Is A Wendy’s…

I occasionally sub in at the “Food Avenue” area which is our store’s little fast-food counter. An older woman comes in and is seemingly disoriented.

Customer: “A cheeseburger.”

I ring her up she tries to insert her library card into the credit card reader. Our store’s credit card readers take the entire card in, read it and then eject it. I watch her attempt to use her library card two times. I guess I don’t say anything because of the initial disbelief. I stop her on the third attempt:

Me: “Ma’am, this is a library card.”

Customer: “I know, they take it at your store downtown.”

Usually, I would call out a situation like this, but she says it like she completely believes it and is genuinely frustrated that it isn’t working here. She seems very confused, so…

Me: “Everything looks fine, ma’am.”

I made her our very cheap cheeseburger and she left seemingly happy.