Right-Click Wrong-Click
(I’m twenty minutes into troubleshooting an internet connection.)
Me: “Okay, now right-click on that screen.”
Caller: “Right-click. It’s not working.”
Me: “Just make sure you’re right-clicking for a moment.”
Caller: “I will. Right-click, see nothing happens! Can’t you fix this already?”
(I realize that she is left-clicking on the page for nothing to be happening.)
Me: “Can you click the button on the right-hand side for me?”
Caller: “You clearly don’t know what you’re doing because it’s not working!”
Me: “Do you know your left from your right?”
Caller: “Obviously!”
Me: “Look at your mouse.”
Caller: “I am looking at it.”
Me: “See the button on the left and the button on the right? Click the button on the right.”
Caller: “Oh it worked. I thought you meant your right!”
This story is part of our lost customer roundup!
Read the next lost customer roundup story!
Read the lost customer roundup!
Question of the Week
Tell us about the rudest customer you’ve ever met.
