Michigan, Twinned With Paris
I work at an independent bookstore in Northern Michigan.
Customer: “I’m looking for books on the Eiffel Tower for kids. Like picture books.”
Me: “Let me look; I’m not sure of any off the top of my head.”
Customer: *After one minute* “I figured you could cross-reference or something. It seems like something you should have; I mean, it’s a place people go.”
Me: “Yes, I’m still looking to see what is available and what we might have.”
Customer: “Well, they have to be out there. If they sell them at the Eiffel Tower, you should probably have them, too.”
Question of the Week
Have you ever served a bad customer who got what they deserved?