Maybe She Wants To Water Down The Espresso
Customer: “I’d like a latte with room for milk.”
Me: *Confused* “A latte is just espresso and milk, so leaving room for milk doesn’t make sense.”
Customer: *Indignant* “I want you to leave room for me to add milk!”
She just continued to demand to have room to add milk. To her cup of milk.
Question of the Week
Have you ever served a bad customer who got what they deserved?