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Introducing The Dumbbook Pro

, , , | Right | August 23, 2011

(Note: A new operating system has just come out for our computers.)

Customer: “Hi, I wanted to get the new OS but I’m having some trouble. It gives me an error when try to download it from the App Store.”

Me: “Okay, what kind of error is it giving? Are you running version 10.6?”

Customer: “Yeah, it just won’t let me get it. I don’t know why.”

Me: “How old is the computer?”

Customer: “A couple years.”

Me: “That’s strange. You should be able to get it. You might want to bring the computer in to have us take a look. What kind of computer is it?”

Customer: “A Dell.”

Me: “Excuse me?”

Customer: “It’s a Dell. I got it a couple of years ago. It’s running Windows XP.”

Me: “Ah. Well, unfortunately, the new OS is Mac OS X. You would need a Mac to be able to run it.”

Customer: “Oh. Well, that’s really inconvenient!”

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