In Bad Company
(I answer a call from a number I don’t recognise.)
Caller: “I am phoning to talk to you about reviewing your life insurance policy. Is it all right for us to talk?”
Me: “Who are you looking to speak to?”
Caller: “I am phoning from a company—” *doesn’t name the company* “—that reviews your life insurance company’s policy. Is it all right for me to ask you a few questions?”
Me: “I need to know the person you want to speak to; there is more than one person here.”
Caller: “Well, I… I… I…” *hangs up*
(If you want to review my policy, why don’t you know the name of the person whose policy you want to the discuss, or even the name of your company?)
Question of the Week
Have you ever served a bad customer who got what they deserved?