Has Beef With And In The Grill
(A customer walks up to the register with a [Famous-Name Brand] grill.)
Me: “Is this a return?”
Customer: “Yes, I bought this two days ago and it does not work.”
Me: “I’m sorry; do you want a replacement?”
Customer: “No, I would never buy that product again.”
(I process the return, apologize to the customer, and he walks away. I go through the grill to process the defective merchandise ticket when I notice a funky odor. I open it up, and there is a steak on the grill. My coworker peers over my shoulder.)
Coworker: “Free food!”
Question of the Week
Have you ever served a bad customer who got what they deserved?