It’s Going To Be One Of Those Afternoons…

(I work at a theater where all shows before five pm are matinees, so tickets are discounted. A woman walks up to the ticket counter at one pm.)

Customer: “I’d like a ticket to the 6:30 show of [New Movie].”

Me: “All right, that will be $9.00.”

Customer: “But I’m buying it before five; doesn’t that mean I get matinee price?”

Me: “No, I’m sorry. The discount price only applies to the showtimes before five; all shows after five are not matinees.”

Customer: “That’s ridiculous! I want the matinee price!”

Me: “I’m sorry, ma’am. We have a 4:00 showing that would be a matinee.”

Customer: “No! I should get the discount for the 6:30!”

Me: “I’m sorry, but that’s not how matinees work.”

Customer: “That’s ridiculous! Forget it!” *walks out*