Closing That Line Of Questioning
(A customer has just purchased some material.)
Customer: “Okay, I will pick it up Friday.”
Me: “Sounds great.”
Customer: “You close at five?”
Me: “Yes, we close at five on Friday.”
Customer: “And if I come at six?”
Me: “…no one will be here?”
(Cue crestfallen face from customer.)
Customer: “Oh.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
