Casual About Cola
Me: “Hello, may I get you something to drink?”
Customer: “I’d like a Coke, please.”
Me: “Is Pepsi all right?”
(I always make a point of asking this when people order Coke because we don’t sell Coke, and some people really dislike Pepsi.)
Customer: “No.”
(There is a silence. Finally…)
Me: “Would you like to order something else?”
Customer: “I’d like you to get me a Coke.”
Me: “Sir, we don’t have any Coke. That’s why I asked if Pepsi was okay.”
Customer: “Oh! I thought you were just recommending it as the one you preferred.”
Question of the Week
Have you ever served a bad customer who got what they deserved?