Air Head Venting
Caller: “Yeah, the vents just turned on really suddenly.”
Me: “The vents turned on suddenly?”
Caller: “Yes.”
Me: “Is that a problem? Are you too hot or cold?”
Caller: “No, at the moment I’m fine.”
Me: “So, do you want to give me a call back if there’s a problem?”
Caller: “Sure thing. I’ll keep an eye on the situation.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?