Acronym-compoops
Call Center | Working
| February 21, 2013
(Note: I’m calling about my mortgage to see if they can get me a better deal.)
Operator: “Okay, I’m just going to ask you a few questions and then we’ll see what we can do for you.”
Me: “Okay, that’s fine. Fire away.”
Operator: “How much do you owe on your mortgage?”
Me: “Roughly £97,000.”
Operator: “Okay, and who is your current mortgage provider?”
Me: “HSBC.”
Operator: “And how do you spell that?”
Me: “Um… H… S… B… C.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
