A Storm In A Teacup

(Our store is on a university campus. The university is having an open day, so it’s very busy. I’ve accidentally put this lady’s order in a take-away cup, instead of a sit-in.)

Customer’s Daughter: “It’s okay, Mum; it’s the same drink.”

Customer: “No, I want a fresh one in a real cup.”

Me: “No problem, I’ll make a fresh one and bring it over to your table.”

(The customer doesn’t go to her table. She stands at the bar and watches me to make sure I “get it right” whilst making comments about how I can’t follow “simple instructions.”)

Customer: “If you went to university, you’d be able to get a real job.”

Me: “Actually, I am a student here, and so are my colleagues. I’m doing a PhD, [Colleague] is studying Physics, and [Other Colleague] is fluent in four languages. Have a nice day visiting our campus!”