Unfiltered Story #91908
I drop off a prescription at the pharmacy counter.
Pharmacist: We’re pretty busy. Do you want to wait or come back in about an hour?
Me: I have some other errands to run. I’ll come back around 1:30.
Pharmacist: That should be fine.
I come back about 1:40. The woman ahead of me in line at the pick-up counter is obviously angry and snarking at the shy young pharmacist. Eventually she steams off.
Me: Hi, do you have a prescription ready for (my name)?
Pharmacist: I’m so sorry. We’ve been really busy. It will probably be another 15 minutes or so. Would you like us to deliver it to your home?
Me: Oh, no. That’s fine. I’ll just run over to (supermarket) and come back.
About 20 minutes later:
Pharmacist: We’re just getting your order together. Do you mind having a seat for a couple of minutes?
Me: No problem.
A few minutes later, she calls me up to get my prescription.
Pharmacist: Thank you so much for being so patient. I’ve already had two people yell at me today.
Me: No problem. It’s not like it was your fault.
Pharmacist: They don’t seem to care about that. Thank you so much again.
Me: Hope your day gets better.
Question of the Week
Have you ever served a bad customer who got what they deserved?