Unfiltered Story #67246
[[A customer comes in with a pair of fishing overalls that scans in at 74.99.]]
Customer: “That’s not right. It’s supposed to be 7.49”
[[I find this weird, since these items are typically on the expensive side, and take a look. Upon closer inspection, I discover the ink has faded off the 9 in the price sticker, and point it out.]]
Me: “I’m sorry, sir, but if you look very closely here, there are two nines. The pricing gun must’ve run out of ink at the end there–”
Customer: *getting angry* “No! That sticker said 7.49 and I want it for 7.49!”
Me: “I’m sorry sir, but I can’t give that big a discount. Oh, and not only that, but if you’ll look here, the seven and four are twice as large as the nine, meaning they’re the dollar amount, and–”
Customer: “So, what, you want me to bring a goddamn ruler to measure your price numbers?! Get your manager and give me this for 7.49!”
[[I call the manager, who tells the customer the same things I told him. The customer gets angrier and angrier and demands he get it for the other price, despite myself and the manager saying we can’t do that.]]
Customer: “What kind of fucking game are you trying to pull, you two?!”
Manager: “I assure you, this is not a game–”
Customer: “Bull! You know what? This customer service is shit, and I won’t shop here anymore!” [[grins, looking smug]] “What do you say to that?”
Manager: “I say is there anything else you’d like us to help you with, sir?”
Customer: “Yeah, you can blow your prices out your ass!” [[begins to storm off]]
Me: “Have a wonderful day, sir! Sorry about that!”
Customer: “Fuck you!” [[leaves]]
Me: “….so can I take my–”
Manager: “Yeah, you can go on break.”
Question of the Week
Have you ever served a bad customer who got what they deserved?