Unfiltered Story #268439

(We has a promotion, you could get a 20% discount if you bought 2 12-pack paper towel rolls with an additional $20 purchase. A customer buys a pack which comes out to about $11)
Customer: where’s my 20% off?
Me: You need another packs and additional $20 to get it
Customer: no it doesn’t! It says 20% off
Me: yes, but you need to buy 2 packs and and by $20 worth of items to get it
Customer: fine! For f**** sake
(Customer angrily storms off and leaves his son, clearly mortified. My supervisor then walks over)
Customers son: hey guys I’m REALLY sorry about this
(Customer comes back with another pack)
Customer: ok now try
(Bill comes to about $22)
Customer: now where’s the discount?
Supervisor: sir you need additional $20
Customer: i bought two packs, and it’s over $20. What’s the problem?
Supervisor: sir it’s an ADDITIONAL $20
Customer oh f*** off
(Customer storms out of the stir and leave everything behind)
Customers son: again, I’m REALLY sorry