Waiting A Long Time On Lady Luck
My friend’s family owns an old-school Puerto Rican bodega in Brooklyn. I help out with my friends sometimes. I’ve been asked if I can help out all day on one particular day, and as a teenager who needs money over the summer break, I say yes!
I’m talking to my friend’s dad, the owner:
Owner: “So I need you to operate a second register for normal groceries all morning.”
Me: “Sure thing, but… uh, why? What’s wrong with the main register?”
Owner: “Nothing, but today is the day when those Social Security checks come in.”
Me: “What does that mean?”
Owner: “It means, any old customer you see come in for scratchcards and lottery tickets, you send to me. You ONLY deal with groceries, got it?”
Me: “Uh, got it?”
And this is when I learned that Brooklyn has a HUGE elderly population, and playing the numbers is practically a religion for a lot of them. I see an old dude walk up to the owner and pull out a list of a hundred numbers and start rattling them off.
Another old customer walks in, sees the owner busy with his own old customer, and walks over to me.
Old Customer: *Starts pulling out his own numbers.* “Imma need the lotto—”
Me: “—All lottery and scratchcard purchases are that register only. I’m only processing regular groceries here.”
Old Customer: “But they’re gonna be forever!”
Me: “Do you have your own long list of numbers you’re expecting me to put in manually myself?”
Old Customer: “Well, yeah! It’s your job!”
Owner: *Calling over.* “That’s not his job. That’s my job. You come to me, and you get in line for the lottery.”
Old Customer: “Then why do you have two registers?!”
Owner: “That register is so someone can come in to get their chips and soda and not be in line behind five pensioners who don’t know how to fill out their own lottery number slips.”
Old Customer: “This is age discrimination!”
Owner: “No, this is triage. I won’t lose all my regular grocery customers to scratchcards. If you want to run your numbers, you do it through me, or you do it somewhere else.”
The old customer grumbles but gets in line behind the other old guy, who was still rattling off his own numbers.
After an hour of these arguments, I’d written up a sign saying lottery and scratchcard purchases from my owner’s register only so I could just point to it when one of them came up to me with their numbers. None of them thought they should be the one to get in the line that was seven old people deep, but when they saw how many quick and simple regular grocery transactions I was running in the time it took them to do their lottery tickets, they kinda understood, albeit begrudgingly.
