Unfiltered Story #259743

I work in a gym as reception, where my job role includes answering the phone. This is a frequent interaction:

Me: welcome to (gym), (my name) speaking, how can I help?

Customer: yes, who is this?

Me: … (company) gym in (maidstone)

Customer: ah yes.. (continues with questions)

How people keep getting our number and then forgetting who they are calling I have no idea.