Unfiltered Story #239427

My husband and I stop in a popular chain build your own sandwich shop we frequent. I usually get the same thing but I notice something new on the menu.
After introductions,
Me: hi, I would like the chipotle steak and cheese wrap, however I noticed your new sweet and spicy wrap, and I just had a question about it. Does the sauce you use have pineapple in it? I’m very allergic and get wary of any ‘sweet’ sauces, like barbeque or sweet and sour.
Employee 1: I don’t know, I’ll have to ask Employee 3.
Employee 2: barbeque sauce doesn’t have pineapple in it!
Me: actually, it does. Some brands anyway. Like (popular brand).
Employee 2: really? Oh.
Employee 3: *doesn’t even go check ingredients* nah, it doesn’t have pineapple.
The rest of the ordering process continues with all 3 employees talking over each other and asking questions at the same time.
When we get to sauces:
Employee 2: mesquite ok?
Me: that’s what it comes with, right? I just want that.
At this point I’m getting suspicious because I know I ordered a sandwich labeled as chipotle, but I decide to wait and see. I get hustled along to the checkout.
Employee: because you ordered the new menu item, this is a survey for a 5 dollar gift card.
Now I know something is wrong. I look and the first sentence of the card says ‘Thank you for ordering our new sweet n spicy wrap!’
Me: this isn’t what I ordered. I asked for the steak and cheese.
She completely ignores me and I decide to not make a big deal out of it because they will probably have to throw the sandwich away if I ask for another and I don’t want to be wasteful.
I ended up eating a salad when my husband and I got home and he took it to work the next day because I was too afraid to eat it in case of a reaction. I know some of it is my fault for asking the question in the first place, but still. At least they remembered the guacamole this time.