Unfiltered Story #195848
I work at a local hardware store known for its low prices. We’re also known for our mailers, which have a lot of coupons. Most of our sales are due to the coupons, and customers are fairly good with presenting coupons. Keyword: fairly good.
Customer: Excuse me, I didn’t get the coupon price for this canopy!
Me: I’m sorry, we can fix that. Do you have the coupon?
Customer: Right here.
Me: Did you show it to the cashier?
Customer: Oh, you have to show them coupons?
Me:….yes. Yes you do.
I told my other coworkers about the experience, which left me wondering how she got that far in life.
Question of the Week
Have you ever served a bad customer who got what they deserved?