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Unfiltered Story #192463

, , , | Unfiltered | April 25, 2020

(I was working back-up cash at the time this crazy exchange happened to my coworker. The customer that she just served just bought some chocolate bars and my manager told her the prices earlier, yet she was thinking of the prices over at Dollarama, a Dollar Store that we, at Dollar Tree, get mixed up with.)

Customer: *Looks at total and points to the chocolate bars that are priced at $1.00* I thought these were 70 cents!

Coworker: *Calmly* Well they are 70 cents at Dollarama, as my manager just told you.

Customer: That can’t be right. Just void the whole thing! *Leaves*

(I was unaware of the whole thing until she told me as I was emptying my Return cart. I laughed at this and soon said:)

Me: Well this is a moment worthy of notalwaysright.com!

(As I said earlier, our store, Dollar Tree, often gets mixed up with Dollarama and usually customers realize the mistake and correct themselves. This is the first time when one doesn’t!)

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