Unfiltered Story #191269
(I’m a manager at a chain restaurant. Halfway through the day, we have this amazing exchange with a drive-thru customer.)
Cashier: Hi, how are you?
Customer: Do you still have your cinnamon deserts?
(We do change items fairly often, so it’s not an unreasonable question.)
Cashier: Yes, we do.
Customer: How do those come?
Cashier: You can buy them in a 2-pack, a 4-pack, or a 12-pack.
Customer: Oh, okay! How many come in a 2-pack?
(We all stop and turn to look at the drivethru speaker.)
Cashier: I – I’m sorry, could you repeat that?
Customer: How many come in a 2-pack?
(She’s completely serious. Not a hint of embarrassment or laughter in her voice. Everyone except the cashier LOSES it.)
Cashier: Uh… 2?
Customer: Great! Can I get a 2-pack and a large drink?
(It takes us 15 minutes to stop laughing. Customer never acted like anything was out of the ordinary at all!)
Question of the Week
Have you ever served a bad customer who got what they deserved?