Unfiltered Story #186916

(A 5p plastic bag charge has recently come into effect. Since the company I work for has fewer than 250 employees, we don’t have to charge for bags)

Me: “Would you like a bag?”
Customer: “No, I don’t have any change.”
Me: “Oh, you don’t have to pay.”
Customer:” I KNOW YOU HAVE TO PAY!”
(This customer is a semi-regular and is always a little rude, but I’m surprised that she explodes like this, especially over something so minor)
Me: “No, I said you don’t have to pay. They’re free.”
Customer: (quieter, but still in a very rude tone) “Well then, I would have thought you’d have put it in one then”
Me: “Well I offered and you said no.”
(I bag up her stuff and she puts the bag in her handbag, making me wonder why she even felt she needed a plastic bag to begin with)