Unfiltered Story #152524

(The customer is calling about paying off money he owes the government.)

Customer: Um, yes, I’m on the website, and I’m trying to pay my debt with a credit card, but I can’t see where to do that.

Me: I’m happy to help with that. Unfortunately, we don’t accept credit card transactions, only payments by check.

Customer: But… I need to pay this debt off! I want to pay in full. Im accruing interest!

Me: I’m sorry to hear that, and I appreciate your desire to resolve this debt. Unfortunately, it’s just our policy.

(Customer huffs heavily and mutters a thanks for nothing, like he’d rather be paying 12% interest than the modest 1% we charge…)