Unfiltered Story #127459
This happened not long after I started working as an assistant at a veterinary office. One of our receptionists had come back with a dog’s leash and collar, and it was my turn to bring the dog up to the lobby from our kennels.
So, I walk into the lobby with this big dog trying to drag me, and a family with three kids immediately jump up and rush over, petting the dog and letting it lick the kids’ faces. The dog’s so excited I’m struggling to get enough slack to slip the leash off my wrist.
I’ll never forget what happened next. Just as I got the leash free and was about to hand the dog over, the mother of the group looked up at me and said, “So, what’s his name?”
The dog’s real owner was busy paying his bill at the reception desk and never saw any of that.
Question of the Week
Have you ever met a customer who thought the world revolved around them?