Unfiltered Story #122763
(I worked last year in a small store where everything was already ridiculously cheap and we have discounts on most things. One day, a customer points to a lamp we’re selling)
Customer: “I want that lamp, but it’s too expensive, can you give me a discount?”
Me: “No, I’m not authorised to do that.”
Customer: “Please? I live very far away and I won’t be back here, please give me a discount.”
Me: “No, I’m sorry, I can’t give you a discount.”
Customer: “Come on you’ll still make money! I really want it, and I can’t come back here.”
Me: “I’m really sorry but I seriously can’t do that, we’ll still get the lamp sold for the actual price, so if you bought it for a further discount, we’d lose money.”
Customer: “Yeah but I really want it! And I won’t be back here again! Just let me buy it for a discount, I’m already buying other things. Come on.”
(I’m starting to lose my patience, when my boss happens to arrive and has heard some of the transaction)
Boss: “It’s okay ma’am, you can have it for a discount.”
Customer: “Than you! I really won’t be back here.”
(after she’s left)
Me: “Why’d you do that?”
Boss: “She was annoying.”
Question of the Week
Have you ever served a bad customer who got what they deserved?