Unfiltered Story #117793
(I work as a cashier. An older lady is coming through my line with only three items. I finish ringing her up.)
Me: Okay, that’ll be [Total].
Customer: No, the salmon is suppose to be [Price]. It’s on sale.
(I look at my screen, where I have the regular prize for the salmon and then the discount is subtracted so I have to do some quick math. It takes a few seconds.)
Me: Well, it does cost [Same prize as the customer saw].
Customer: (Annoyed) Then I’ll just have to go down there and check myself.
Me: No, no the salmon is [Prize].
Customer: Oh, it is? Why do you say [Total] then?
Me: (Pointing to her two other items) Because you also bought these two.
Customer: How was I suppose to know what you meant?
Me: But I told you your total?
Customer: That’s very confusing.
Me: Have a nice day.
Question of the Week
Have you ever served a bad customer who got what they deserved?