Unfiltered Story #115378
- Me: “Hi, thank you for calling [customer service and billing], how may I help you today?”
Customer: “Do you see the last phone call made to me?”
Me: “I do apologize, even though we are your phone provider, for privacy and legal reasons, we do not have records of your calling history. I can help you block the caller, however, if that’s what you wish.”
Customer: “No, no, that won’t work. They’re inside my house.”
Me: “Excuse me?”
Customer: “Yes, they’re listening to me now.”
Me: “I’m not sure I understand. Do you believe someone is in your house? Or have they tapped the phone line?”
Customer: *sounding highly irritated* “I don’t know how they’ve done it, but they’ve been doing it since the 60’s. I tell you, they’re watching me, in my house at night, ran over my dog. My dog! I just want it to stop.”
Me: *extremely confused and worried* “Have you contacted the local police?”
Customer: “They’re in on it, too. They won’t do anything. They just call me a fruitcake. They didn’t even do anything after they killed my husband.”
(I don’t even know what to say, I’m at a complete loss for words.)
Customer: *continuing* “Yeah, they had to have poisoned him. It was five years ago, and last spring they ran over my dog. I don’t know why they’re targeting me, but when I find them, they’ll get what’s coming. I once set up cameras in my house, but those were stolen. It’s a conspiracy, I tell you, but I do not know why. They harassed us so much that my son moved across the country!”
Me: *horrified and confused* “And, the police… won’t do anything?”
Customer: “Do you think it might be aliens?”
Question of the Week
Have you ever served a bad customer who got what they deserved?