You Gotta Be Barking Mad
Me: “Can I help you find anything?”
Customer: “I want this stuffed duck, but do you have one that hasn’t been manhandled?”
Me: “I think we have another upstairs. Let me check for you.”
(It’s fairly busy in the store but I know exactly where another one is, so I run up to get it. A coworker of mine moved the box of stuffed animals onto a hard to reach shelf. When I reach for it I fall into another box of stuffed animals and have to work my way out. I get the toy and run downstairs looking a little disheveled.)
Me: “Here you go. Would you like that wrapped?”
Customer: “Oh, no need. It’s for my dog.”
Question of the Week
Have you ever served a bad customer who got what they deserved?