We Have ‘No’ Idea
An elderly woman approaches my register while rifling through her handbag. After pulling out and putting back several things, she pulls out her purse. Then puts that back again, looks up at me, and just says:
Customer: “No.”
Me: “Can I help you with anything?”
Customer: “No.”
Finally, she seems to click that she’s standing there for no reason and begins to toddle off while continuing to mutter:
Customer: “No… No…”
I now think of her as ‘The ‘No’ lady.’
Question of the Week
Have you ever served a bad customer who got what they deserved?
