(I work in a consignment store where customers bring in their unwanted clothes, shoes, accessories, and housewares. We often get a lot of customers that don’t understand that what you see is what you get. Store policy dictates that after a certain price, shoes are put one on the floor and one behind the counter where we keep everything expensive. A man walks over with several pairs of shoes missing their pairs while I’m at the register.)
Man: *Mumbles something in a heavy Russian accent*
Me: *assuming he wants the pairs to the shoes he has, i answer.* You want the pairs? Alright…
(I turn to grab the pairs to the shoes the man is holding when he very roughly reaches OVER the counter and grabs my arm.
Man: NO! I need these shoes in my size. I am [size]
Me: *I pull away from his grip* I apologize sir, but we only have the shoes you’re holding. We don’t have multiple pairs of every shoe we bring in.
Man: *getting agitated* I can SEE more pairs! Look!
(He points at the single shoes behind the counter, the pairs to the ones he’s still holding)
Me: sir, I’m sorry but those are the matches to the shoes you’re holding. We have more shoes in the men’s section that might fit you.
Man: *absolutely furious* LIAR! You’re trying to SCAM ME! I SEE THOSE SHOES! I’m not an IDIOT!
(The man continues to berate me, and one of my coworkers approaches. Before she can get close enough, the man physically throws the shoes at me, one of which ended up bruising my side. I begin to tear up and he storms away towards the men’s section, where he begins to yell again. My manager ended up having to escort him out. Luckily i haven’t seen him since!)