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Thoughts Are Mega-lite

| Right | December 5, 2014

(I am working at a call center that handles cell phone services. One of our plans offers to let you add extra data for a certain amount of money.)

Me: *confirming* “So, you wanted to pay five dollars for 500 megabytes, right?”

Customer: “Right. And how many megabytes is that?”

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Have you ever served a bad customer who got what they deserved?

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