Thoughts Are Mega-lite
Call Center | Right
| December 5, 2014
(I am working at a call center that handles cell phone services. One of our plans offers to let you add extra data for a certain amount of money.)
Me: *confirming* “So, you wanted to pay five dollars for 500 megabytes, right?”
Customer: “Right. And how many megabytes is that?”
Question of the Week
Have you ever served a bad customer who got what they deserved?