Customer: “I need to know where the motor oil is.”
(I tell her, but she comes back to the counter with a bottle of transmission fluid.)
Me: “Ma’am, that’s not oil. It’s transmission fluid.”
Customer: “What do you know about it? You’re a girl. Just ring me up.”
(I ring her up. She pays and goes outside, pops the hood of her car, and gets on the phone. Two minutes later, she’s back.)
Customer: “I needed oil. You sold me the wrong thing. I need to exchange this.”
Me: “Okay. Do you need some help? It’s slow. I can do this for you.”
Customer: “What, do you think you know about cars? I’m on the phone with my husband and he knows more about it than you do. Just do the d*** exchange so I can get some oil.”
(I do the exchange. She comes back up with oil.)
Me: “Ma’am, that’s 50 weight. You don’t want that, you want 40 weight.”
Customer: “This is what my husband said to get.”
Me: “Oookay. Are you sure you wouldn’t like me to help?”
Customer: “No. You’re a girl and you don’t know what you’re talking about. My husband works for [Company] and he knows way more about it than some clerk!”
Me: “Well, maybe he does, Ma’am, but he’s not here.”
Customer: “Just ring me up.”
Me: “Okay, if you’re sure you don’t need help.”
Customer: “I don’t need your help.”
Me: “Yes, Ma’am. You have a nice day, now.”
Customer: “Whatever.”
(I watch through the front window as she went back to her SUV and smugly poured her oil… into her radiator. I wonder what her husband said when her engine blew up halfway across the causeway.)