Sounds Like Teen Spirit
(The store has renovated the teen section at the entrance to look like a club with TVs blasting music videos.)
Mom: “This music is too loud!”
Me: “Even I can’t stand this volume.”
Mom: “Excuse me, miss? Does this music really have to be THIS loud?”
Employee: “That’s how they do it now. The teens love it! I can’t change it.”
Mom: “Well, I’m the one paying for these clothes. I won’t be coming back if I can’t even hear myself think.”
Employee: *shrug* “…Okay.”
(Within a month the music volume was set to a tolerable level. I imagine the corporation figured out that drawing in teens didn’t spike their profits with the rest of the customers being driven out.)
Question of the Week
Have you ever served a bad customer who got what they deserved?