Something About “Those Who Fail To Learn From History…”
Client: “I need a new website; the one I have is crap. I paid some cheap designer to do it for $200.”
Me: “Yeah, with cheaper designers, you never know what you’ll get.”
Client: “I’ll never make that mistake again.”
Me: “Well, after reviewing your needs, I would estimate this website to be about $1,200.”
Client: “Really… Let me think about it.“
Two weeks later, I call to check back.
Client: “This price is ridiculous. I know someone who can make this whole thing for like $250.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
