Put Your Foot In Your Mouth

(The customer has been generally rude and unpleasant while I ring up her purchases, with lots of whining and complaints all the tough things she’s done, shopping and sightseeing, and about things my store has no control over, like how far it is from the train station. Finally I’ve had enough.)

Customer: “I’ve had to do far too much walking. I can’t believe there weren’t more places to sit down in [Museum next door].” *condescendingly* “You have NO idea how much my feet hurt.”

Me: “Actually, ma’am, I’ve been standing for eight hours and am not allowed to sit down or have breaks, so I might have some idea.” *sugary sweet voice and huge fake smile* “Here are your purchases and a receipt. I hope your rough day gets SO much better!”