Returner Burner, Part 2

| Right | January 24, 2016

(I work at a large national retailer. When items are returned damaged they are “claimsed out” and returned to a warehouse for credit. If an item is returned in new condition it is returned to the shelf. I am working the service/returns desk when I get this call:)

Me: “Service desk, how can I help you?”

Customer: “My wife returned a white scooter to y’all a few days back, and I was wondering if y’all would be interested in selling it back to me at a discount?”

Me: “Sir, if it was returned damaged then we sent it to claims and it is no longer in the store. If it was returned in new condition then it is back on the shelf and would be full price.”

Customer: “Oh… so… no discount?”

Me: “No, sir.”

Customer: *sigh*

 

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